Privacy Policy

Last Updated: 11 June 2026

Dinki Duiker (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at https://dinkiduiker.co.za (the “Site”) or make a purchase through our online store.

By using our Site, you consent to the practices described in this Privacy Policy.

 

Personal Information We Collect

Information Collected Automatically

When you visit our Site, we automatically collect certain information about your device and browsing activity, including:

  • IP address
  • Browser type and version
  • Device information
  • Time zone
  • Pages visited
  • Referring websites and search terms
  • Website usage and interaction data
  • Cookies and similar tracking technologies

We refer to this information as Device Information.

Technologies Used

Cookies

Cookies are small data files placed on your device that help improve your browsing experience and allow certain website features to function properly.

You may disable cookies through your browser settings; however, some features of the Site may not function correctly.

For more information about cookies, visit:

http://www.allaboutcookies.org

Log Files

Log files track actions occurring on the Site and collect information such as:

  • IP address
  • Browser type
  • Internet Service Provider (ISP)
  • Referring and exit pages
  • Date and time stamps

Web Beacons, Tags and Pixels

These technologies help us understand how visitors interact with our Site and assist in improving website performance and marketing effectiveness.

 

Order Information

When you make or attempt to make a purchase through our Site, we collect certain information from you, including:

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Payment details necessary to process transactions

Please note that payment card information is processed securely by our payment service providers. We do not store complete credit card details on our servers.

We refer to this information as Order Information.

 

How We Use Your Personal Information

We use Order Information to:

  • Process and fulfil orders
  • Arrange shipping and delivery
  • Provide invoices and order confirmations
  • Communicate with you regarding orders and customer service requests
  • Detect and prevent fraud
  • Comply with legal obligations
  • Send promotional communications where you have consented to receive them

We use Device Information to:

  • Improve and optimise our website
  • Monitor website performance
  • Analyse customer behaviour and preferences
  • Prevent fraud and security threats
  • Measure the effectiveness of marketing campaigns

 

Sharing Your Personal Information

We may share your information with trusted third parties who assist us in operating our business, including:

  • WooCommerce
  • WordPress hosting providers
  • Payment gateways
  • Shipping and courier providers
  • Analytics providers such as Google Analytics

Google Analytics

We use Google Analytics to better understand how visitors use our website.

You can learn more about Google’s privacy practices here:

https://policies.google.com/privacy

You may opt out of Google Analytics by visiting:

https://tools.google.com/dlpage/gaoptout

We may also disclose personal information where required by law or where necessary to protect our legal rights.

 

Marketing and Behavioural Advertising

We may use your information to provide relevant marketing communications and advertisements regarding our products and services.

You may opt out of targeted advertising through the following platforms:

Facebook:

https://www.facebook.com/settings/?tab=ads

Google:

https://adssettings.google.com

Microsoft Advertising:

https://account.microsoft.com/privacy/ad-settings

You may also manage advertising preferences through:

http://optout.aboutads.info

 

POPIA Compliance

As a South African business, we process personal information in accordance with the Protection of Personal Information Act, 2013 (“POPIA”).

Under POPIA, you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of information where legally permissible
  • Object to certain processing activities
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with the Information Regulator of South Africa

Information Regulator Contact Details:

Website: https://inforegulator.org.za

 

Do Not Track Signals

Some browsers provide a “Do Not Track” feature.

Because there is currently no uniform standard for responding to these signals, our Site may not respond differently when such signals are received.

 

Data Retention

We retain your Order Information for as long as necessary to:

  • Fulfil contractual obligations
  • Comply with legal and tax requirements
  • Resolve disputes
  • Enforce our agreements

You may request deletion of your personal information where permitted by applicable law.

 

International Data Transfers

Some service providers may store or process data outside South Africa.

Where personal information is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place to protect your information.

 

Your Rights

Subject to applicable law, you may request:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of personal information
  • Restriction of certain processing activities
  • Withdrawal of consent where applicable

To exercise any of these rights, please contact us using the details below.

 

Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

 

Minors

Our Site is not intended for individuals under the age of 18 years.

We do not knowingly collect personal information from children.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with a revised “Last Updated” date.

 

Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or would like to make a complaint, please contact us:

Dinki Duiker

Website: https://dinkiduiker.co.za

Email: dinkiduikersales@gmail.com

South Africa